Zipline Tamarindo
Cancellation Policy
Last updated October 22, 2026
Ask us before you book: we confirm the cancellation terms for your tour in writing.
How to cancel or change a booking
Send us a message at reservations@ziplinetamarindo.com with your name, the tour and the date.
Refunds
Refunds go back the way you paid.
If we cancel
If we cancel a tour for weather or safety, we offer you another date or a full refund.
Do the tours run in the rain?
Yes, in light rain; it adds to the adventure. If the rain is too heavy, we try to reschedule with the group on site.
Can I change my booking?
You can reschedule your booking up to 48 hours before the start time.